Everett auto repair shop helping buyers for about fifty many years: Consumer Reports pulls Recommended rating on Ford Edge, Lincoln MKX

Wednesday, January 5, 2011

Consumer Reports pulls Recommended rating on Ford Edge, Lincoln MKX - MyFord Touch to blame?

Filed under: Technology, Crossover, Ford, Lincoln, Luxury

2011 Lincoln MKX - Click above for high-res image gallery

Here's a slice of bad news for the MyFord Touch system. Consumer Reports has just released the findings of its crossover/SUV roundup, and both the 2011 Ford Edge and 2011 Lincoln MKX failed to garner enough points to wear the coveted "Recommended" badge. While CR noted that both vehicles offer improvements in areas like handling, fuel economy and interior quality, the publication found plenty of issue with the MyFord Touch/MyLincoln Touch system on both high riders. According to CR, the problem is that the driver interface system is overly complicated.

In a separate report that focuses solely on the MyFord Touch system, the publication cited small fonts and a slow-to-react touchscreen as key issues, saying,

"It all adds up to three or four ways to make what should be simple adjustments. None of the options works as well or is as easy-to-use as old-fashioned knobs and switches, and they can be more time-consuming and distracting to operate."

Ouch. So much for better living through technology. CR even went so far as to say that it hopes that Ford will give up the system of touchscreens and voice commands for the more simple dials and knobs.

In the same crossover/SUV roundup, CR also was unable to recommend the 2011 Chevrolet Tahoe, remarking that "handling is ungainly and stopping distances are long."

CR's official press release is available after the jump.

Gallery: 2011 Lincoln MKX: Review